Give Your Clients The Support They Need

  • Improve Customer Service

    Help desk software to improve customer service and website conversions. Listen to your website customers with a reliable help desk that manages their questions and problems. Respond to queries and comments with a support ticket system to help users find solutions.

  • Customisable High Quality Software

    The difference between a good company and a great company is their customer service and using professional help desk software is one way to stand out from the crowd. Our software is customisable for your specific needs and customer requirements.

  • An Easy Way To Communicate With Clients

    A help desk is a way to show your customers that you’re serious about them. An efficient help desk software also saves on staff costs as it reduces the time required to resolve customer queries. Our help desk software makes communicating with your customers easy.

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Let Customers Know That They Are Important


Offer the best possible service for clients.


It’s integrated directly into your website.


Clients have a positive experience when they need help.

Help Desk Software To Offer Realtime Customer Support

Your customers deserve the best experience possible when they reach out to you for help.
Whether they need questions answering or help with your product,
delivering a top-class interface for getting in contact will make
a big difference to their experience of your brand.


  • Advanced system on request

Discover How This App Gets Used In Our Free Series

3 Major Benefits For Offering Great Support With Help Desk Software

Is This For You? What You Can Expect

  • Easy to use for both customers and admin.
  • Help desk with support tickets.
  • Manage customer questions and comments.

Help Desk

View the Lab41 Helpdesk in action!

Is Your Website an Asset to Your Business?

Your website is where prospects and customers learn more about your company and industry. It's a great digital asset that's available 24/7 and worth investing in to ensure that all the necessary tools and strategies are in place.


Customer Testimonials

What our customers have to say.

Taryn Sukuma

The fact that we didn’t have to pay a massive set-up fee like you would to most website developers, and that we were not tied into a contract meant that if it didn’t work out we wouldn’t have lost anything. - Taryn Calmeyer

Logistics Africa

They were very professional in their approach and knew so much about my business already that there were not that many questions that needed answering. Go with Lab41, they know what they're doing. - Bert Hofhuis

Bridget Pronel

I found Lab41 extremely patient and, prepared to teach me what I needed to know to get the best end product. It became a fascinating process, I also found the turnaround time remarkable. - Bridget Jones

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