Find Out What Your Customers Want

  • Identify Opportunities

    Customer feedback is sometimes the best way to identify opportunities. They’re using your products and services and often have amazing insights that you wouldn’t know if you don’t ask!

  • Reputation Builder

    Listening to your customers and clients is a great way to grow your business. Positive reviews mean you stand out from the crowd, are great for conversions and help you get noticed in search engines.

  • You Just Need To Ask

    All you need to do is just ask them for customer feedback and they’ll help you! This is probably the greatest opportunity to identify areas for improvement and can save you a fortune!

  • It's Easy To Use

    Our advanced customer feedback system makes this easy and intuitive so you can quickly identify missed opportunities. It’s as easy as 1,2,3 using our customer feedback system to find missed opportunities and areas for improvement.

How It Works

Step 1.


Add a new customer’s name and email. The system takes care of the rest and sends the customer an email automatically.

Step 2.


Customer receives a friendly email asking how satisfied they were on a scale from 1 to 10.

Step 3.


  • Happy customers that rate you a 7 or higher are directed to your pre-selected online profiles to leave a positive review.
  • Unhappy customers that rate a 6 or lower are directed to an internal feedback form, allowing you to address problems directly, and decreasing the chances of a negative review.

Get Feedback From Your Clients


It’s quick to set up and get started.


Get new ideas for products or make improvements to existing services.


Make changes to your product or service based on client feedback.

Customer Feedback Is Vital To Remaining Competitive In Business

Sometimes it can be difficult to know where to focus attention in business. By getting feedback from your existing clients you gain an edge over your competitors by knowing exactly what they are looking for.
Sometimes small changes to your offering will result in big payoffs.

Option 1

Delivery Within 5 Business Days


Option 2

Integrate With Mail System

Contact for Price


once off
  • Automated Feedback Loop

Discover How This App Gets Used In Our Free Series

Want Happy Customers? Here’s How With Survey Software

Using Customer Retention To Increase Profitability By 75%

Is This For You? What You Can Expect

  • track progress of staff for certain tasks
  • track progress of customers in a particular course
  • track feedback on meetings
  • manage customer surveys

Identify Opportunities

Is Your Website an Asset to Your Business?
Your website is where prospects and customers learn more about your company and industry. It's a great digital asset that's available 24/7 and worth investing in to ensure that all the necessary tools and strategies are in place.

Customers reviews


Thomas Hall, DSNM

Very good and professional company to work with. I had the pleasure of dealing with Alex and his team and they were helpful, quick and most of all are affordable!

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Rachel Gregorowski, BuySomeTime

Lab41 were my first port of call for setting up my amazing website and they have provided me with ongoing support which makes my life so much easier! I love the fact that my website is continually updated so it stays current user-friendly – without me having to do anything.


Clara García Parra, GhanaMadeStars

We've had a great experience so far with the Lab 41 team - we're now using them to manage three of our Websites. Alex is quick to respond and is always eager to bounce off ideas on how to improve our digital presence. We recommend them!

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